HOW TO DO THE SCAN
The Perfect Scan
- Be connected to high-speed Internet (Wi-Fi)
- Stand with your back against an even surface such as a wall or a door
- Check that you are in constant light exposure
- Do not wear anything that can cover your eyes such as caps, glasses etc.
- Hold your phone approx. 12in (30cm) from your face
Moving Your Hand
- Move your phone very very slowly
- Always point your phone towards your face
- Try to keep your head centered at all times
Why Card Scan
WHY IS THIS REQUIRED?
Our app will evaluate the quality of your scan while you are completing it. If our technology requires additional data to confirm the distances around your face, the credit card/drivers license process will provide this. We do not use any sensitive information after the scan is complete.
- Hold your credit card/drivers license so it touches your forehead
- Ttry to cover as little of the card’s surface as possible.
- Hold card as done in the video and make sure you do not have the magnetic stripe facing outward