HOW TO | INSTRUCTION VIDEOS

VIDEO 1: HOW TO GET YOUR GOGGLES & MAKE THE PERFECT SCAN

HOW TO GET YOUR GOGGLES:
- Purchase your favorite pair of THEMAGIC5 swimming goggles
- Download the app ( iOS & Android) and complete the scan
- Enter shipment details

FOLLOW THESE TIPS AND TRICKS TO COMPLETE THE PERFECT SCAN:

- Check that you are connected to high-speed Internet (Wi-Fi)
- Stand with your back against an even surface such as a wall or a door
- Check that you are in constant light exposure
- Do not wear anything that can cover your eyes such as caps, glasses etc.
- Hold your phone approx. 12in (30cm) from your face
- Move your phone very very slowly

- Keep your head centered at all times

OBS!!! When you go through the scanning process, try to raise your eyebrows and look "surprised" rather than lowering your eyebrows and looking "angry/concentrated". This will make it easier for our fitting model to find the optimal fit for you.


VIDEO 2: HOW TO MOVE YOUR HAND DURING THE SCAN

- Move your phone very very slowly
- Move it around in circular movements
- Always point your phone towards your face
- Try to keep your head centered at all times

 


VIDEO 3: HOW TO DO THE CREDIT CARD SCAN

Hold your credit card/drivers license so it touches your forehead and try to cover as little of the card’s surface as possible. Hold card as done in the video and make sure you do not have the magnetic stripe facing outwards

WHY IS THIS REQUIRED?
Our app will evaluate the quality of your scan while you are completing it. If our technology requires additional data to confirm the distances around your face, the credit card/drivers license process will provide this. We do not use any sensitive information after the scan is complete.