FAQ

My orders

Can I buy the goggles on your website?

When will I receive my goggles?

How do I make a re-order

Scan

How to make the perfect scan?

Why do you need a credit card scan?

What happens if my scan is not good enough?

How is the credit card scan done?

App

Is the app available for both iOS and Android?

The app is crashing what should i do?

Shipping

Do you ship globally?

What should I do if I typed the wrong shipping address when I ordered my goggles?

How are your products shipped?

How do I track my package?

The Goggles

Where are the goggles made?

How do you fit the goggles?

Which parts of the goggles will be fitted to me?

Do I get red rings around my eyes?

Pricing

Do your prices include tax?

Do you charge for shipping?

Returns

What is your return policy?

Other

How do I receive support?